Webinar FAQ

What is a webinar?
Webinar is short for Web-based seminar. It is a presentation, lecture, workshop, or seminar that is transmitted over the Internet.

What time do the webinars start?
Webinars are usually scheduled during lunch hour time frames, for example 11:30 a.m. - 1:00 p.m. Central Time. Some webinars may be offered at other times. To find the starting time for a specific webinar, refer to information about that webinar and to your registration confirmation email.

Will I see a video of the speakers?
While this is a live presentation, you will hear the speakers over your telephone and see the slides on your computer screen during the presentation. You will not see the speakers.

Are there options for being able to listen to a webinar at my convenience?

Once you have registered for a webinar, you have the option to view the webinar on its LIVE date or view the archived version for up to 12 months after. If you don’t log in on the live date, use the login information in your confirmation email to access the recorded version.

What if I have suggestions for topics for future webinars?

We welcome your suggestions for future topics. Please submit suggested topics to the Communications Department at Texas Construction Association.

REGISTRATION

How do I register?

You may register for a webinar by going to Texas Construction Association.org/webinars, select the webinar(s) you wish to attend. You will see a description of the webinar that provides a link to purchase the webinar. Selecting that link will take you directly to the registration page. A credit card is required to complete registration.

Would we be able to share one registration company-wide or would we need to register each office so that each location calling in would have a separate passcode?

You would need to register each office. Each registration allows for one registrant to log in to a link provided. If a company buys the webinar, a group could gather in a conference room and enjoy the webinar together after the registrant logs in on the computer.

Can registration be paid by check rather than credit card?

The registration system only allows payment by credit card.

What is the cancellation policy for the webinars?

Cancellations are not permitted, because the webinars are being recorded and archived, and those who registered can view them at any time and as many times as they would like over the next 12 months.

If we signed up for the webinar and no one was available to attend, can we get a credit?

If you register for a webinar, you have the option to view the webinar on its LIVE date, or view the archived version, which will be available for up to 12 months following the webinar. A link will be sent to your e-mail address within one week following the live webinar. Credit(s) are not available due to this ability to view the archived webinar.

Can I retroactively purchase the webinar series?

Yes. We are recording and archiving the webinars. So you can purchase the package at any time during the series and have access to all webinars. You will be able to listen to archived versions as many times as you would like within the 12 months following your registration.

CONTINUING ED

Are the webinars eligible for continuing education (CE) credits?

This webinar has not been filed for and will not satisfy CE requirements. It has also not been filed for CLE or CPE credit, but you may be able to self-file after attending the program.

ACCESS AND SYSTEM REQUIREMENTS

What do I need to know to participate?

Very soon after you register you will receive an e-mail with a direct link and all the information you will need to to log in to your webinar. You will also receive a reminder e-mail 24 hours before the webinar that provides the same information.

How will I access the webinar?

There will be a dial in number for the audio portion. You will listen to the audio over the telephone. Preferably, a high bandwidth is needed for you to view the presentation. You should add Texas Construction Association to your “safe senders list” to assure that you receive all webinar-related e-mails.

What if I don’t receive an e-mail?

If you do not receive the e-mail, please first check your junk e-mail folder as sometimes e-mails such as this end up in that folder. If you do not find it, you can call for support at (800) 701-5161 or call the Texas Construction Association at (512) 473-3773.

Do I have to call in to hear the webinar?

Yes, there is a dial in number for the audio portion. You will listen to the speaker over the telephone and use the telephone’s dial pad to participate in the question and answer session following the presentation. Instructions for submitting a question to the speaker will be given at the beginning of each webinar.

DURING THE WEBINAR

Are there handouts available for the webinar?

Yes. You will receive an email with the handouts and will be able to download and print the handouts 24 hours before the webinar.

Can webinar participants ask questions?

Some but not all webinars will have a question and answer period at the end of the webinar. The presenter will answer as many questions as possible during the question and answer time. Instructions for using the dial pad to submit a question will be given at the beginning of webinars that include a Q & A period.

If I have trouble downloading the presentation, can I get a copy of the slides?

Send an e-mail to info@texcon.org and request a copy of the presentation. Be sure to specify the webinar for which you are requesting the slides.

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